We are located at 545 E Roosevelt Rd, Lombard, Illinois, USA. You’re welcome to visit us in-store during business hours.
Yes, we ship across the United States. At this time, we do not offer international shipping.
Orders are processed within 2–3 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.
Shipping charges are calculated based on your delivery location and will be displayed at checkout before you complete your order.
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
We accept major U.S. payment methods, including credit/debit cards and other secure payment options available at checkout.
Orders cannot be modified or canceled once they have been processed. Please contact us immediately if you need assistance—we’ll do our best to help.
We accept returns and exchanges within 7 days of delivery, subject to eligibility. Please refer to our Returns & Exchanges Policy for full details.
Approved refunds are processed to the original payment method within 5–10 business days, depending on your bank or card provider.
Yes, exchanges are available for eligible items, subject to product availability. Shipping charges may apply.
No, customized, engraved, or personalized jewelry is non-refundable and non-exchangeable.
Please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund once verified.
We recommend storing jewelry in a dry place, avoiding contact with water, perfumes, and chemicals, and cleaning gently with a soft cloth.
Yes. All our pieces are crafted with care using high-quality materials and are quality-checked before shipping.
You can reach us through our official contact channels listed on the website for any assistance or inquiries.
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